nogb88 Privacy Policy

1 Introduction and Scope

This Privacy Policy applies to all personal data collected, processed, and stored by nogb88 in connection with the operation of the nogb88 platform, including the website at nogb88.app, any associated mobile-optimised interfaces, and all services offered through them — including sports betting, live casino games, slot games, crash games, and player support.

This policy applies to all registered players, prospective players who browse the platform without registering, and any individual who contacts us via our support channels. By using the nogb88 platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal data as described herein.

This policy is written in English. Where a courtesy translation is made available, the English version prevails in all cases of conflict or ambiguity.

2 Personal Data We Collect

nogb88 collects personal data across several categories depending on your level of interaction with the platform. The table below summarises what we collect and why:

2.1 Data You Provide Directly

The majority of personal data we hold is data you provide to us directly — during the account registration process, when completing identity verification, when making deposits or requesting withdrawals, when contacting player support, or when responding to surveys or promotional communications.

2.2 Data Collected Automatically

When you access the nogb88 platform, certain technical and usage data is collected automatically through standard server logs and first-party analytics tools. This data helps us maintain platform performance, detect fraud, and improve the user experience. We do not rely on third-party advertising networks that place tracking cookies for cross-site profiling.

2.3 Data From Third Parties

Where necessary to complete identity verification, we may receive supplementary identity data from KYC service providers. Where you make a deposit via bKash, Nagad, Rocket, or Upay, we receive a transaction confirmation reference from those payment providers. We do not receive your full mobile banking credentials or PIN from any payment provider.

3 Legal Basis and Purpose of Processing

nogb88 processes personal data on one or more of the following legal bases:

• Contractual Necessity: Processing required to create and manage your account, process deposits and withdrawals, verify your identity, and deliver the gaming services you have requested.
• Legal Obligation: Processing required to comply with anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, fraud prevention duties, and any lawful requests from competent authorities.
• Legitimate Interests: Processing carried out for purposes such as platform security, fraud detection, responsible gaming monitoring, and improving our services — provided these interests do not override your fundamental rights and freedoms.
• Consent: Where we send you promotional communications (such as bonus offers or news about new games), we do so on the basis of your consent, which you may withdraw at any time by contacting [email protected].

3.1 Specific Purposes

We use the personal data we collect for the following specific purposes:

• Creating, verifying, and managing your player account on nogb88.
• Processing deposits in BDT (৳) via bKash, Nagad, Rocket, and Upay, and processing your withdrawal requests.
• Verifying your identity and age (you must be 21 or above) as required by our platform rules and KYC obligations.
• Detecting, investigating, and preventing fraudulent activity, cheating, money laundering, and other prohibited conduct set out in our Terms and Conditions.
• Delivering responsible gaming tools including deposit limits, cooling-off periods, and self-exclusion, and monitoring for signs of problem gambling.
• Providing player support and responding to your queries, complaints, and account-related requests.
• Sending you bonus offers, promotional updates, and platform announcements — where you have consented to receive such communications.
• Analysing aggregate usage patterns to improve platform performance, game selection, and the overall player experience.

4 How We Share Your Personal Data

nogb88 does not sell, rent, or trade your personal data to any third party for commercial purposes. We share personal data only in the limited circumstances described below:

4.1 Service Providers

We engage carefully selected third-party service providers who process personal data on our behalf and strictly under our instructions. These include:

• KYC and Identity Verification Providers: To assist in confirming your identity and age during the verification process.
• Payment Processing Partners: bKash, Nagad, Rocket, and Upay receive the minimum transaction data necessary to process your deposits and withdrawals.
• Game Content Providers: Studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive anonymised session data to enable game delivery and RNG certification. They do not receive your identity or financial data.
• Cloud Infrastructure and Security Providers: Our hosting and security partners process technical and log data solely for the purposes of platform operation and security monitoring.

All third-party service providers are contractually bound to process your data only as instructed by nogb88 and to maintain appropriate technical and organisational security measures.

4.2 Legal and Regulatory Disclosures

We may disclose your personal data to law enforcement agencies, financial intelligence units, or other competent authorities where we are required to do so by applicable law, where we receive a lawful order or subpoena, or where disclosure is necessary to investigate or report suspected illegal activity including money laundering or fraud.

4.3 Business Transfers

In the event that nogb88 undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the successor entity. We will notify affected players before any such transfer takes effect and ensure that the receiving entity is bound by privacy obligations no less protective than those set out in this policy.

5 Cookies and Similar Technologies

nogb88 uses a limited set of first-party cookies and similar browser storage technologies to operate the platform correctly and improve your experience. We do not deploy third-party advertising cookies or cross-site tracking technologies.

5.1 Types of Cookies We Use

• Essential Session Cookies: Required for your login session to remain active while you navigate the platform. Without these, the platform cannot function correctly.
• Preference Cookies: Remember your platform settings, such as your preferred language version and notification preferences.
• Analytics Cookies: First-party analytics tools that measure how players navigate and use the platform — this data is aggregated and does not identify you personally. It helps us improve load times, fix navigation issues, and prioritise new features.
• Security Cookies: Help detect unusual login behaviour, bot activity, and potential fraud attempts by verifying device consistency across sessions.

5.2 Managing Cookies

You can control cookie behaviour through your browser settings. Most mobile browsers allow you to block, delete, or restrict cookies. Please note that disabling essential session cookies will prevent you from logging in and using the platform. For guidance on managing cookies on your specific device, refer to your browser's help documentation.

6 Data Retention

nogb88 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Active Account Data: Retained for the duration of your account's active status plus a period of five years following account closure, to comply with AML and KYC record-keeping requirements.
• Transaction Records: Financial transaction records, including deposit and withdrawal history, are retained for a minimum of five years from the date of each transaction.
• KYC Documents: Identity verification documents are retained for five years from the date of submission or from the date of account closure, whichever is later.
• Support Communications: Player support correspondence is retained for three years from the date of the interaction.
• Technical and Log Data: Server log data and session data are retained for up to 12 months, after which it is anonymised or deleted.
• Marketing Consent Records: Records of your consent to receive promotional communications are retained for the duration of your account and for two years following any withdrawal of consent.

Once the applicable retention period expires, personal data is securely deleted or irreversibly anonymised so that it can no longer be linked back to you.

7 Data Security

nogb88 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key measures include:

• SSL/TLS Encryption: All data transmitted between your device and the nogb88 platform is encrypted in transit using Transport Layer Security (TLS).
• Data Encryption at Rest: Sensitive personal data, including identity documents and financial records, is encrypted when stored on our servers.
• Access Controls: Access to personal data within nogb88 is strictly limited to staff and contractors who require it to perform their role. All access is logged and subject to regular review.
• Fraud Detection Systems: Automated systems monitor account activity in real time to identify and flag suspicious behaviour, including unusual login patterns and anomalous transaction activity.
• Regular Security Reviews: Our platform infrastructure and data handling procedures are reviewed periodically to identify and remediate potential vulnerabilities.

Despite these measures, no online platform can guarantee absolute security. You also play a role in keeping your account secure — please use a strong, unique password and never share your login credentials with anyone.

9 Children and Minors

The nogb88 platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If you are a parent or guardian and believe that a minor has accessed the platform and provided personal data, please contact us immediately at [email protected]. We will investigate the matter promptly and, where confirmed, delete all data associated with the underage user and close the account.

10 Third-Party Links and Game Providers

The nogb88 platform integrates games and content from third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. While these providers deliver game content within the nogb88 environment, their own privacy policies govern any data they independently collect through their game engines. We recommend reviewing the privacy documentation of any third-party provider whose games you play.

nogb88 does not control, and is not responsible for, the privacy practices of external third-party websites that may be referenced in general context. This Privacy Policy applies solely to the nogb88 platform and its directly operated services.

11 Changes to This Privacy Policy

nogb88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify registered players by posting a notice on the platform or by sending a message to the contact details associated with your account.

The updated policy will take effect from the date shown in the "Last Updated" notice at the top of this page. We encourage you to review this policy periodically. Continued use of the nogb88 platform following the publication of an updated policy constitutes your acceptance of the revised terms.

12 Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data we hold about you, please contact our support team. We are committed to responding to all privacy-related enquiries within 30 days of receipt.

Support Email: [email protected]

When contacting us regarding a privacy matter, please include your registered account username, a clear description of your request or concern, and — where applicable — the specific right you wish to exercise. This helps us locate your records and respond accurately and efficiently.

All privacy correspondence is treated with strict confidentiality and handled only by authorised staff members.